1. Introduction
Sanyam Yarns Pvt. Ltd. ("Sanyam Yarns", "we", "our", or "us"), headquartered in Rajkot, Gujarat, India, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our business.
By using our website or services, you agree to the terms described in this Privacy Policy. Please read it carefully.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, company name, email address, phone/WhatsApp number, and delivery location provided through our enquiry form.
- Business Information: Yarn type, quantity requirements, and other specifications you share with us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
- Communication Records: Correspondence via email, phone, or WhatsApp related to your enquiries or orders.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your product enquiries and provide accurate quotations.
- To process and fulfil your orders efficiently.
- To communicate updates, new product launches, or promotional offers (only with your consent).
- To improve our website experience and analyse usage patterns.
- To comply with applicable Indian laws and regulations.
- To maintain records for accounting, taxation, and business purposes as required by law.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- Service Providers: Logistics partners, payment processors, or IT service providers who assist us in operating our business, subject to confidentiality obligations.
- Legal Requirements: Where required by law, court order, or government authority under Indian law.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include secure servers, encrypted data transmission (HTTPS), and restricted access to personal data within our organisation.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to contact us immediately at info@sanyamyarns.com if you suspect any unauthorised use of your information.
6. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.
7. Your Rights
As an individual whose data we process, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal retention obligations.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us at info@sanyamyarns.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Sanyam Yarns, PLOT NO 60, MAHALAXMI INDUSTRIAL SOCIETY-2, SURAT, Udhna, SURAT, SURAT, SURAT, Pin 394221, Gujarat
- Email: mahendarpaljeavlya@gmail.com
- WhatsApp: +91 93288 19900
- UDYAM No.: UDYAM-GJ-22-0210180